Together, we change the game.

In Japanese, Rakuten stands for ‘optimism.’
It means we believe in the future.

It’s an understanding that, with the right mind-set,
we can make the future better by what we do today.

So we challenge ourselves to evolve, innovate and experiment,
to create a better, happier future for everyone.

Today, our 70+ businesses span e-commerce, digital content,
communications and fintech, bringing the joy of discovery to more
than 1 billion members across the world.

Our USA businesses, with their regional head office in Silicon Valley,
provide a customer-centric ecosystem that challenges limits and
empowers people, markets and society.

Platforms and channels

  • Americas
    • Regional head office for Rakuten's Americas businesses

      Rakuten

      Rakuten’s businesses in the Americas span E-Commerce, Logistics, Digital Content and Ads & Media. Each forms an integral part of the Rakuten Group ecosystem, which puts brand, membership and data at its core. All are united by Rakuten’s values, including a commitment to customer service.

    • Rakuten Ready

      Rakuten Ready

      The leader in order-ahead technology, Rakuten Ready empowers brands to improve sales and increase margins while rewarding customers with more time to enjoy.

    • Rakuten Rewards

      Rakuten

      Offering Cash Back, deals and shopping rewards on the world’s largest selection of products and services.

    • Rakuten Advertising

      Rakuten Advertising

      Rakuten Advertising brings together performance marketing technology with emerging media formats and consumer insights, creating the right conditions for brands to reach new customers and sustain long-lasting loyalty.

    • Rakuten Viki

      Rakuten Viki

      A fan-powered video streaming service offering primetime Asian shows and movies to millions of users globally.

    • Rakuten Super Logistics

      Rakuten SUPER LOGISTICS

      An order fulfillment company providing the best in worldwide fulfillment services and software.

    • Rakuten Kobo

      Rakuten Kobo

      Providing eReading services offering more than six million eBooks and audiobooks to millions of customers in 190 countries, Rakuten Kobo offers a suite of award-winning eReaders to suit all reading styles.

  • Strategic investments

Rakuten live

Job opportunities

We need you because you get things done.

At Rakuten Americas Regional Headquarters, we enjoy all the benefits of the tech industry with a family atmosphere that respects our views and nurtures our career. We have the vision and global opportunities to make amazing things happen. For us, there’s always more to life than the office desk. We play as hard as we work!

Take your career to the next level. Come join us.

Click here to see our jobs.

Rakuten Americas Regional Headquarters

The regional head office of our Americas operations is located at the northern tip of Silicon Valley, California. The area is well known as the home of groundbreaking, world-changing technology companies.

Locations

Rakuten Americas Regional Headquarters Regional Head Office

800 Concar Dr.
San Mateo, CA 94402
United States.

Leadership

  • Amit Patel Chief Executive Officer, Rakuten Americas

    Amit Patel is an Internet veteran with over twenty years of experience in digital marketing and e- commerce. Prior to taking over as Ebates' CEO, Patel was in charge of the company's overall product strategy, third party integration and retention marketing. Under his direction and leadership, the Ebates e-commerce platform has been recognized as an industry-leading solution that connects leading retailers with millions of consumers across the world. Patel earned his Bachelor of Science degree in Computing and Management from Loughborough University of Technology in the UK.

  • Adrienne Down Coulson Adrienne Down Coulson Chief Operating Officer, Rakuten Americas

    Adrienne Down Coulson Adrienne Down Coulson is Chief Operating Officer at Rakuten Americas where she is responsible for the operations and corporate services across 10 business units operating in six countries with 3,500 employees. An astute operational leader with and deep digital marketing experience, Adrienne leads the corporate Human Resources, Information Technology and Security, Legal, Sports & Entertainment Marketing, Communications, and Facilities functions, among others. Adrienne joined Rakuten Rewards (then Ebates) in 2012 to launch its Canadian business. Under her stewardship, Ebates Canada enjoyed explosive growth, attaining profitability and market leadership in the affiliate marketing sector within three years. In 2017, she transferred to San Mateo, California to take on the role of Chief Operating Officer at Rakuten Rewards (then Ebates Inc). Previously, Adrienne was President at several Toronto-based digital marketing agencies and technology start-ups, as well as Vice President, Operations at MacLaren MRM (now MRM McCann).A graduate of Queen’s University and a Toronto native, Adrienne is a board member at Canada’s National Ballet School and a Toronto-based start-up called FlipGive. She lives in Burlingame, California with her husband and two children.

  • Kristen Gall President, Rakuten Rewards

    Kristen Gall is an eCommerce and retail executive with over 20 years of experience driving revenue and profitability in large and mid-sized digital, vertical, and wholesale retail environments. She started her career at Gap Inc. in an executive training program and progressed in ascending roles in business management and merchandising with Gap and Levi Strauss. Her area of expertise shifted to eCommerce and digital for Old Navy in 2008. Since then she’s focused on general management and P&L driving roles in the digital space. Prior to joining Rakuten Rewards as President, Kristen led eCommerce teams at Leapfrog Enterprises and Z Gallerie as VP/GM, eCommerce. Kristen holds a Bachelor of Science in Organizational Behavior from Cornell University.

    Visit Rakuten Rewards →
  • Nick Stamos Chief Executive Officer, Rakuten Advertising

    Nick is responsible for Rakuten Advertising’s day-to-day operations and provides strategic guidance to ensure the company is accelerating its speed of innovation and corporate growth. An experienced operator and corporate strategist, Nick is focused on leveraging proprietary data, advanced data science, and real-time technology to drive growth for brands and create new opportunities across Rakuten Group. Before joining Rakuten, Nick was a consummate entrepreneur, founding companies in the mobile analytics and fintech industries, and consulting CPG and retail brands.

    Notably, Nick was the Senior Vice President at The Nielsen Company (NLSN), where he led the launch of Nielsen’s mobile business outside of North America. Nick came to Nielsen by way of the firm’s 2007 acquisition of mobile analytics firm Telephia, where, as a founding team member, Nick was involved in the development and management of the company’s strategy, products, marketing and commercial efforts, and corporate development activities.

    Prior to Telephia, Nick spent eight years in consulting at Swander, Pace & Company and Braxton Associates, primarily working with consumer packaged goods manufacturer and retailer clients. Over the course of his consulting career, Nick developed broad engagement experience in new product development, competitive assessment and benchmarking, channel and sales force management, and mergers & acquisitions.

    Visit Rakuten Advertising →
  • Michael Tamblyn President & Chief Executive Officer, Rakuten Kobo

    Michael Tamblyn, President and Chief Executive Officer at Rakuten Kobo, drives growth, profitability and international expansion in a fiercely competitive market. He combines a passion for reading with a deep focus on hardware and software experiences. Additionally, he oversees Aquafadas, a world leader in interactive publishing. Michael has been a part of Rakuten Kobo’s executive team since its inception in 2009, and previously held the role of Chief Content Officer. He holds a Master’s in Business Administration from the University of Western Ontario.

    Visit Rakuten Kobo →
  • Samuel Wu Chief Executive Officer, Rakuten Viki

    Samuel Wu Sam Wu leads the strategy and growth of Rakuten Viki's global brand and services as Chief Executive Officer.

    Wu joined Rakuten Viki in 2012, bringing nearly a decade of experience in building and leading finance and operations teams in Silicon Valley. He played a key role in leading the acquisition of then Viki by Rakuten in 2013, and has since overseen all aspects of finance, legal, business operations, and sales functions, while simultaneously charging the evolution of the new Rakuten Viki brand. Sam has a Bachelor’s degree in Mathematics & Economics from the University of California at Los Angeles.

    Visit Rakuten Viki →
  • Michael J. Manzione Chief Executive Officer, Rakuten Super Logistics

    Michael Manzione is President and CEO of Rakuten Super Logistics. Manzione leads the team with over 30 years of experience in operations, focusing on growth strategy and innovation. With a mission to empower merchants around the world, Manzione is dedicated to expanding Rakuten Super Logistics’ fulfillment services to businesses of every size, providing them the tools to compete with today’s ecommerce giants. Prior to joining Rakuten Super Logistics, Manzione led operations for a number of companies in the fulfillment and food and beverage industries.

    Visit Rakuten Super Logistics →
  • Jaron Waldman Chief Executive Officer, Rakuten Ready

    Jaron Waldman is the co-Founder and CEO of Curbside, whose platform connects bricks and mortar stores and restaurants for frictionless mobile commerce. Curbside was acquired by Rakuten in 2018 and now operates as a Rakuten Ready, a Rakuten company. Jaron previously led Apple's Geo team which built location-based services that are deployed on hundreds of millions of Apple devices globally. Apple acquired Jaron’s previous company Placebase in 2009. Jaron holds degrees from the University of Toronto and UCLA.

    Visit Rakuten Ready →

Scale and Reach

  • Established
    in Tokyo

  • Rakuten
    Americas
    established

  • Enters
    Top 20
    Forbes

    Innovative
    Companies

  • 10+
    Companies

  • 2700+
    Employees in
    the Americas

  • 1997
  • 2000
  • 2012
  • 2015
  • 2020